TimesJobs.com | Windows Engineer - Bangalore

The sender of this email is registered with TimesJobs.com as Netmagic Solutions Apply Now Dear Candidate, Greetings from Netmagic Solutions Pvt Ltd. We have an urgent opening in our company. The details of the same are mentioned below: Experience: 3 - 7 years CTC: Rs 2-4 lacs Functional Area: IT/Telecom - Hardware-ALL, IT/Telecom - Software-ALL Location: Bengaluru/ Bangalore Key Skills: Exchange,Dhcp,Iis,Internet Information Services,Ads,File,Database Qualification: Not Specified-Any Graduate Job Description : Primary Responsibilities Carry out the advance level of troubleshooting on Windows OS and applications Responsible for guiding L1 resources technically Work in a 24 X 7 Environment (NOC). Extend technical support the Clients over email and phone. Good communication written and verbal. Responsible for the uptime of the various client projects being managed / monitored. Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined. Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon. Shift report generation on daily issues handled / escalated in the form of Daily reports. Work on the change request and new Installations Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders. Monitoring & Management of Backup Application Support Mail applications Ensure earlier resolution to the issues to meet SLA Following up with Vendors – hardware & software whenever required & resolve issues by minimizing downtimes. Secondary Responsibilities Customer related sundry activities Creation of Knowledge base Awareness of OS related securities Help project team in commissioning of new customer and change request. Self development through training   Technical Skills   Mandatory Windows Administration preferably Windows 2K3, 2K7. Knowledge of SQL 2K, 2K5 installation, database creation, backup, etc. Hands on experience on DNS, IIS, Antivirus, etc. Knowledge of MS Exchange Preferred Qualifications Engineering Graduate with MSCE Mandatory Soft Skills Self driven and motivated to achieve success Good communication skills Team Player Assertive in communication Should have the knowledge of understanding customers problems About Company: IT Software / Datacenter Company PAN India in Various Datacenter Business Apply Now   You are receiving this mail against your profile on TimesJobs   Experience : 4 Years   CTC : 3.06 Lac   Preferred Location : Anywhere in South India   Functional Area : IT/Telecom - Software-ALL   Specializations : Application Programming, Database Administration (DBA), EDP/MIS, Internet/E-commerce, Quality Assurance/Testing, Other IT Software   Skills : ASP .NET, SQL Server, IIS, Web server, Project Management, Health Insurance, Stored Procedures, Oracle, Application Development, XML, Production, Ob,ios,Automation Testing ,Mobile and Testing Update Profile Is this mail relevent to you Yes | No Your feedback would help us in sending you the most relevent job You have received this mail because you are a registered user of Timesjobs.com Note: For your privacy and protection, please do not forward this mail to anyone as it allows you to get automatically logged into your account. Disclaimer : - The sender netmagic2 of this email is registered with timesjobs.com as (pramod.bubna@netmagicsolutions.com, Mehra Industrial Estate , Asha Usha Compound , LBS Marg ) and has accessed your resume on TimesJobs.com. It is the sole responsibility of the candidate to verify the content of the mails sent by the employers/recruiters. Further, you are advised to make that you may receive from any individual/firm/company, asking for advance payment for any service that they may claim to be offering. Timesjobs.com does not vouch/guarantee for any such offers made by the above said parties. If you consider the content of this email inappropriate or spam, you may report abuse by forwarding this email to: corporatecare@timesgroup.com. Please note that timesjobs.com does NOT endorse any requests for money payments, or sharing of bank account details. You can block this recruiter from searching your resume and contacting you.This Website/ E-mail are vulnerable to data corruption, interception, tampering, viruses as well as delivery errors and we do not accept liability for any consequence that may arise therefrom. Please mark all your queries/responses to: corporatecare@timesgroup.com